Terms and Conditions - Melghat Pure

Last Updated: 21/10/2025

Welcome to Melghat.com (“Website”, “Company”, “We”, “Us”, “Our”).
By accessing, browsing, or purchasing from this website, you agree to be legally bound by the following Terms and Conditions. If you do not agree, please discontinue use of the website.

1. Nature of Service

Melghat.com is an online e-commerce platform engaged in the sale of grocery and food products. The availability of services is subject to technological, logistical, and operational factors.

2. Dependency on Technology & User Responsibility

Online transactions are dependent on internet connectivity, software, hardware, third-party service providers, and user-operated devices.

The Company shall not be held responsible or liable for any loss, delay, failure, error, or interruption caused due to:

Internet or network issues
Server downtime or technical malfunction
Payment gateway failure
Incorrect or incomplete information provided by the user
Any act beyond the reasonable control of the Company

The Company shall, however, make reasonable and best efforts to ensure uninterrupted and secure service.

3. Product Information Disclaimer

All product descriptions, images, weights, and prices are provided on a best-effort basis.
Natural variations in agricultural products may occur.
The Company does not guarantee that product descriptions are error-free or identical in all cases.

4. Pricing & Payment

Prices are subject to change without prior notice.
Payments are processed through third-party payment gateways.
The Company does not store or control users’ payment credentials.

5. Orders & Fulfilment

Order acceptance is subject to successful payment confirmation and product availability.
Delivery timelines are estimates and may vary due to logistics, weather, regulatory restrictions, or other unforeseen circumstances.
The Company shall not be liable for delays beyond its control.

6. Cancellation, Returns & Refunds

All cancellations, returns, and refunds shall be governed strictly by the Cancellation & Refund Policy published separately on the Website and incorporated herein by reference.

7. Limitation of Liability

To the maximum extent permitted under applicable law, Melghat.com shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

Use or inability to use the Website
Online transaction failures
Delayed or interrupted services
Reliance on any information provided on the Website

8. Indemnification

Users agree to indemnify and hold harmless Melghat.com, its owners, employees, and affiliates from any claims, losses, liabilities, or expenses arising from misuse of the Website or violation of these Terms.

9. Modification of Terms

The Company reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of the revised terms.

10. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts at Amravati, Maharashtra.